Mastering Operational Risk, Resilience, and Crisis Management

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Next available date: 16 December


Gain essential skills to manage operational risk and build operational resilience.

This three-day hands-on Mastering Operational Risk, Resilience, and Crisis Management program is designed to equip finance professionals with the knowledge, skills, and tools to manage operational risk effectively and build resilience in their organizations. The curriculum provides a comprehensive coverage of risk management, including strategic, financial, operational, and reputational risks, while also emphasizing the importance of organizational resilience to adapt and thrive in an ever-changing business environment. It also covers crisis management when risk management does not prove to be effective enough.

Through a combination of presentations, engaging workshops, group discussions, practical exercises, and insightful case studies, this program offers an intensive learning experience designed for finance professionals seeking to strengthen their understanding of risk and build resilience in a dynamic business landscape.

How you will benefit

  • Gain an understanding of risk management, including strategic, financial, operational, and reputational risks
  • Attain skills and tools to manage operational risk effectively
  • Build operational resilience across all company functions from a finance perspective
  • Increase your preparedness for crisis management when risk management is not effective enough
  • Develop a risk-aware culture and governance within your organization
  • Identify and mitigate fraud and counterparty risks
  • Gain an understanding of cybersecurity and information risks
  • Develop a comprehensive risk management strategy

Program length
3 days

Day 1 09:00 – 17:30
Day 2 09:00 – 17:30
Day 3 09:00 – 17:30

Next step
We offer carefully crafted learning paths designed to help you dive deeper into various facets of finance. Take the next step in your professional learning path by choosing one or more of our specialized programs, for example:



Mastering Operational Risk Management and Building Resilience

  • Introduction to Operational Risk Management and Resilience Building
  • Crisis Management: Realities and Playbook
  • Developing a Risk-aware Culture and Governance

Advanced Operational Risk Management, Resilience Build-Up, and Crisis Preparedness

  • Financial and Operational Risk Analysis
  • Identifying and Mitigating Fraud and Counterparty Risks
  • External Risk Analysis and Resilience Building
  • Financial Risk Scenario Planning

Cybersecurity, Information Risk, and Sustaining a Resilient Organization

  • Understanding Cyber and Information Risks
  • Assessing IT and Cybersecurity Risks
  • Protecting Intellectual Property and Managing Information Risk
  • Embedding Risk and Resilience into the Organization
  • Developing a Comprehensive Risk Management Strategy

Program preparation

There is some preparatory work required for this program. Pre-readings consist of case materials, chapters of a book and/or a few articles. These materials will be made available on a password protected webpage a few weeks prior to the program.

To ensure maximum benefit from the program for participant and fellow-participants, we strongly advise to prepare prior to attending.

Read more
> From crisis to control: embracing operational risk management


To fully benefit from this program, participants should possess a good grasp of finance, accounting, strategy, or general management. Additionally, a willingness to further explore the course topics and apply them to their respective organizations is highly recommended.

This program is suitable for individuals holding various roles such as CFO, COO, Head of Finance, Chief Investment Officer, Portfolio Managers, ALM professionals, CTO, Head of IT, Managing Directors, and Non-Executive Directors.

Please contact us should you feel the need to verify your level of knowledge, and/or the relevance of your work context.


Tobias Jaeger

Tobias Jaeger

With more than 15 years of experience, Tobias Jaeger is a distinguished expert in risk management and organizational resilience. Capitalizing on his multiple C-level experiences and his successful entrepreneurial ventures, Tobias has built his career on the motto “safeguarding the guardians” of capital, whether human, financial, intellectual, social, or reputational. Throughout his career, Tobias has…

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  • 3 days
  • € 3950
  • Risk Management
  • English
  • 4.3 / 5

Available dates

Need help?

Find your program here or contact us directly for personal advice:
Call us at +31 20 246 7140 or email us at [email protected].

Program flyer

For a more detailed program description and information regarding faculty please download the program document.


CFA/VBA – PL  credit hours
This program is eligible for 18 PL credit hours as granted by CFA Society VBA Netherlands

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